Brain: Knowledge query issues

Incident Report for OpenTag

Resolved

Brain: Knowledge query issues. These operations failed in OpenTag; a more specific cause was not recorded in the status measurements. This does not establish a provider-wide outage.

Later checks showed recovery by 2026-10-21 23:15 UTC. This does not confirm that every affected operation was retried successfully.
Posted Oct 21, 2026 - 23:17 UTC

Update

Brain: Knowledge query issues. These operations failed in OpenTag; a more specific cause was not recorded in the status measurements. This does not establish a provider-wide outage.

Earlier failures were observed. We do not yet have enough successful checks on the affected operations to confirm recovery. The retained status does not establish continuous failure.

Last customer failure observed: 2026-10-21 22:55:03 UTC. Last checked: 2026-10-21 22:59:50 UTC. Observation times alone do not establish recovery.
Posted Oct 21, 2026 - 23:07 UTC

Investigating

Brain: Knowledge query issues. These operations failed in OpenTag; a more specific cause was not recorded in the status measurements. This does not establish a provider-wide outage.

Some wiki reads or knowledge queries are failing.
Posted Oct 21, 2026 - 23:02 UTC
This incident affected: Brain.